Returns & Exchanges

At Juki Amsterdam, we want you to be completely satisfied with your home decor and lifestyle purchases. If a product doesn't meet your expectations, you can return your items within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log in to our returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all home accessories are securely wrapped to prevent damage during transit.

• 3.
  Ship to Amsterdam

  Attach the provided prepaid shipping label to your package and drop it off at any authorized courier point.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods at our warehouse, your refund will be processed to your original payment method within 5-7 business days.